Current COVID Related Rules and City Operations Info
This banner will be continually updated with the most current COVID-19 related rules and modifications to City government operations. As the situation evolves, please reference this location for the most current City of Hood River information.
Important Information from the City of Hood River during the COVID-19 emergency.
The City of Hood River will be altering operations while Hood River County is categorized as “Extreme Risk” for the spread of COVID19 by the State of Oregon. For additional information, click on the “City Operations” tab below.
The City of Hood River, along with other local and state governments, encourages all citizens to follow State and County health and safety guidelines in order to keep our community and frontline essential service workers as safe as possible. Physical distancing of a least six feet is our primary tool to flatten the curve and prevent the spread of Covid-19, as well as wearing face coverings in indoor and outdoor public places when distance cannot be maintained. All are responsible for limiting contacts and stopping person-to-person transmission of the virus. The sacrifices required of our local businesses have been significant and painful. We will only get through this and get everyone back to work by preventing the spread of this virus.
The City is focused on doing everything possible to slow the spread of COVID-19. We’re continuing to serve our community and provide essential services to the people of Hood River. Essential services are our highest priority.
• All utilities and other services will continue regardless of a customer’s ability to make payment.
• Anyone unable to make a payment due to the virus defer through the end of the state of emergency (September 30, 2020), plus 60 days, with no penalty, interest or charges.
• Park closures will be continually modified if use levels violate physical distancing guidelines. Please observe posted signs. Trails are generally open but please be mindful of keeping physical distance and look for any postings.
• CLOSED in Hood River: Playgrounds at Waterfront Park and Children's Park remain closed.
• Parks Open in Hood River: Waterfront Park, Jackson Park, Wilson Park, Mann Park, Tsuruta Park, Culbertson Park, Library Park, Morrison Park, Marina Park and Marina Green, Overlook Memorial Park, Hazelview Park, Rotary Skate Park, Frog Beach, the Hook, and the Spit. Neighborhood park playgrounds are open according to signage.
• Parks Reservations: Group or event reservations of parks are suspended
• Public Restrooms: State Street Restroom are open. Jackson Park, Waterfront Park restrooms and Children's Park restrooms are closed for the winter
• Sign up for City emails to stay informed.
• The link to sign up for Citizen Emergency Alerts.
• Notification of the end of the local State of Emergency will be made on the City’s website, its Facebook page, and by email to subscribers.
• The City of Hood River will continue to follow the recommendations of Hood River County, getreadygorge.com and the Oregon Health Authority with regards to COVID – 19.
How to work with the City
- City Hall is closed to the public from Nov. 18th until further notice while Hood River County is in the Extreme Risk level for COVID-19. Public Works and Police Station lobbies are open, but individuals are asked to call or access services online.
- Questions to City departments can be still be answered by phone or the “live chat” function on the City’s website at cityofhoodriver.gov/.The City’s main phone number: 541-386-1488, department direct lines can be found on the bottom of the website.
Payments to the City
- Utility payments, parking tickets and municipal court fines may be made online.
- Anyone unable to make a payment due to the virus or office closures can defer through the end of the state of emergency (September 30, 2020), plus 60 days, with no penalty, interest or charges. All utilities and other services will continue regardless of a customer’s ability to make payment.
- Court appearances are conducted virtually. All trials are indefinitely postponed. Additional information is at: cityofhoodriver.gov/municipal-court/
- City Council continues to meet remotely and the public is encouraged to attend remotely. Meeting details and participation instructions will be posted.
- Other City committees or commissions will either meet remotely or will be suspended until a future time. A full list of meeting status is at cityofhoodriver.gov/administration/meetings/
We are especially mindful of maintaining all essential services to the Hood River community including Police, Fire & EMS, Water, Sewer, WasteWater, and Public Works. Essential services are our highest priority.
Public Works – The public works office is open to the public with limited in-person services. Regular maintenance, repairs, and planning for capital improvement projects continues. Priority is given to responding to urgent calls, while non-urgent issues will be addressed as time permits.
Police – The Police department staff continues to work around-the-clock to answer emergency and non-emergency calls. The Police station front lobby is still open to address customer service requests. Currently, the Police Department is still not offering fingerprinting due to the necessity to social distance.
Fire/EMS – Crews continue to be available and respond to both fire and medical emergencies, taking calls 24/7 while practicing appropriate precautions to ensure the safety of both firefighters and citizens during this pandemic.
The following chronology outlines changes through past weeks in City operations. Please contact the City of Hood River by phone, email or website Live Chat. Thank you!
September 30, 2020 – City local emergency officially ends. The City will continue to follow State and County guidance with respect to the pandemic.
May 28, 2020 – City extends local emergency declaration but adds allowance of non-essential lodging
May 14, 2020 – City extends local emergency declaration
May 1, 2020 – City opens neighborhood parks, with exclusions
April 28, 2020 – City extends local emergency declaration
April 8, 2020 – City extends local emergency declaration (English)/Español)
March 26, 2020 – City issues toilet flushing reminders (English / Español)
March 25, 2020 – City restricts lodging for discretionary travel (English)
March 24, 2020 – Joint message release from Hood River County, City of Hood River and City of Cascade Locks (English)
March 23 – Governor Brown issues Statewide Stay Home, Save Lives Executive Order
March 23 – City of Hood River closes parks and facilities (English / Español)
March 17 – City makes operational changes (English / Español)
March 16 – City asks for remote contacts only (English / Español)
March 16 – City meetings suspended (English)
March 12 – Multiple ways to connect with the City of Hood River (English)
November 18 – City will close City offices in compliance with Governor mandated “Freeze”
In an effort to share important information, the City of Hood River has collected the following resources for the community that relate to COVID-19. Please click the links provided for details.
Local Business Operations
Lists of Food Resources, Retail & Services open for business during the public health pandemic. The Chamber’s online marketplace also has information on products and services available locally.
Stay Home, Save Lives
Executive Order COVID-19 information and resources from the State of Oregon
COVID-19 updates from Hood River Co. Health Dept. for residents, businesses, schools with list of resources to help families and residents
Hood River County PSAs
Public Service Announcements from Hood River County’s public health officer Dr. Chris Van Tilburg
Oregon Health Authority (OHA)
Oregon’s statewide health authority’s guidance for COVID-19
MCEDD COVID-19 Resource Page
includes a list of tools and resources to support local workers and the business community.
Hood River County School District
News and announcements related to public schools
If you have a resource to recommend, please email: firstname.lastname@example.org.